October 14, 2008 Des Moines, IA
8:00 a.m. – 4:00 p.m. Local Time Tuition: $199 Education Discounts: If your credit union has less than $15 million in assets, you’ll receive a discount on registration fees. Learn more.
IOWA CORPORATE CENTRAL ACCOUNT ACH PAYMENT OPTION
You can select ACH Debit on your registration form to pay directly out of your Iowa Corporate Central account. CUNA member access is required. Request web access today.
Collections Foundations
• Evaluate and update your current credit and collections policies
• Recognize the most common causes of delinquency
• Discuss the steps for success in a collections call
Fraud and How it Relates to Collections
• Recognize schemes and scams perpetrated on credit unions
• Discover why credit unions are soft targets for fraud
• Establish policies and procedures to prevent fraud losses
Debt Purchase Programs
• Understand the evolution of the debt sale industry
• Know the pros and cons of selling your charged-off accounts
• Understand and draft the contractual requirements
Best Practices Roundtable
• Review the collections tools and techniques used by your peers
• Discuss your current challenges in collections
For more program content information or to request a brochure call 800-356-9655, ext. 4882, or email abollman@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
Affiliation with CUNA/League is required for attendance.
* Room rates and availability cannot be guaranteed. Rooms may be sold out prior to this date, so make your hotel reservations early! Room reservations and fees are the responsibility of the registrant.
INSTRUCTOR David A. Reed
David Reed, founder of CU Doctor, is an author, consultant, and nationally recognized speaker. He provides guidance to credit unions concerning a variety of matters, including credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. A former bankruptcy attorney and vice president and general counsel for a large credit union, David is particularly noted as an expert in the areas of bankruptcy and collections.
FREE PUBLICATIONS
Try one of these publications free when you register for this program!
CANCELLATIONS
Cancellations received in writing (via fax 608-231-4327) before the end of business on October 6, 2008 are eligible for a refund of the amount paid minus a $50 administrative fee. No refunds will be granted for cancellation requests received after October 6, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
